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The Build Process · 72 hours · No call required

From a 10-minute form to a live AI agent in 72 hours.

Saygents is not a self-serve template builder. A real human launch lead reads your inputs, structures your knowledge, tunes the agent to your voice, wires your channels, and runs real-conversation QA — all before your agent ever talks to a customer. Here is exactly what happens between hour zero and hour 72.

72h
Form to live agent
10-15 min
Onboarding form
6
Customer channels
0
Calls required
The split

You do 15 minutes of work. We do the other 71 hours and 45 minutes.

Most "AI chatbot" platforms are self-serve — you build the prompt, you wire the integrations, you debug it when it goes sideways. Saygents inverts that. The form is the only thing on your side of the line.

You
15 minutes
  • Fill out the onboarding form (your services, pricing, hours, FAQs, tone)
  • Upload any supporting documents you already have
  • Reply if we email you to close a gap
  • Approve the agent before launch (optional preview)
Saygents
71 hours and 45 minutes
  • A human launch lead reads every input you submit
  • Structure your inputs into a reusable agent profile
  • Build the agent — system prompt, knowledge base, escalation rules
  • Wire every channel you chose (Web, IG, Messenger, WhatsApp, SMS, Email)
  • Run real-conversation QA — happy paths and edge cases
  • Fix anything that fails QA before you ever see it
  • Hand over login credentials and walk you through the dashboard
The build process

Six steps, three days, zero calls.

Every Saygents agent goes through the same six steps. The clock starts the moment you submit the onboarding form.

  1. STEP 01
    10–15 minutes
    On you

    Submit the onboarding form

    The build starts with a structured onboarding form — not a discovery call. You answer questions about your business in plain English: what you sell, who you sell to, how you price, what hours you work, what makes you different, and the questions your customers ask most often.

    The form is the same one your sales team would walk a new hire through on day one. We've designed every field to be answerable without preparation — it takes 10 to 15 minutes for most owners.

    • No prep work required — answer in your own words
    • Save and resume across multiple sessions
    • Upload supporting documents, price lists, FAQs, brand assets
    • Optional 15-minute live demo if you want to see the dashboard first
  2. STEP 02
    Hours 0–8
    On us

    We process and structure your inputs

    A real human on our team reviews every onboarding submission. We turn your answers into a structured agent profile — your services, offers, pricing tiers, qualifying questions, escalation rules, tone of voice, and product knowledge.

    If your inputs are missing anything material — pricing for a service you mentioned but didn't price, a hours-of-operation gap, an unclear booking flow — we email you within hours, not days, with the specific gaps to close.

    • A human launch lead, not an automated parser
    • Structured into reusable agent components: services, offers, FAQs, escalation rules
    • Gaps surfaced quickly so you know exactly what is missing
    • Source material kept in your tenant — never used to train shared models
  3. STEP 03
    Hours 8–48
    On us

    Custom build — your agent, in your voice

    We build the agent specifically for your business. This is not a template, not a prompt-engineering exercise on top of a generic chatbot, and not a 'configure this dropdown' self-serve flow. The agent is wired to your services, your pricing, your booking rules, and your tone.

    The same Sonnet 4.6 model powers every agent on the platform, but the system prompt, knowledge base, escalation logic, and channel-specific behavior are tuned for what your business actually needs to do — qualify a roofing lead, book a med spa consult, route an HVAC emergency.

    • Your services, offers, and pricing wired exactly as you described
    • Tone matched to your brand — formal, casual, technical, warm
    • Qualifying questions tuned to surface high-intent leads first
    • Escalation rules so your team gets pinged on the right conversations
  4. STEP 04
    Hours 24–60
    On us

    Channel wiring — 1 to 6 channels, your choice

    While the agent is being built, we wire it to whichever channels you've chosen — Web Chat (a 2-minute embed snippet), Instagram DM, Facebook Messenger, WhatsApp Business, SMS, and Email. Each channel has its own integration path; we handle all of it for you.

    If you're on the Solo plan, you pick one channel to launch with. If you're on Multi, every channel is available across your agents from day one. You can add a channel later — it's a configuration change, not a rebuild.

    • Web Chat: one script tag on your existing site
    • Instagram DM and Messenger: Meta API permissions, no app review needed for most accounts
    • WhatsApp: official WhatsApp Business API number provisioning
    • SMS: Twilio number — keep your existing business line or get a dedicated one
    • Email: connects to your existing inbox via OAuth
  5. STEP 05
    Hours 48–66
    On us

    Internal QA — we test before you do

    Before your agent ever talks to a customer, our team runs it through a battery of real conversations. We pose as a price-shopping homeowner, a fully qualified buyer, a tire-kicker, an angry customer, and a person trying to break the agent. We confirm it qualifies correctly, books correctly, escalates correctly, and stays in your voice.

    Anything that doesn't pass QA gets fixed before you see a single message. By the time we hand off, the agent is conversation-ready — not a starting point you have to refine.

    • Real conversation testing across happy paths and edge cases
    • Calendar booking verified against your real Google Calendar
    • Escalation rules verified — your team gets the right ping at the right moment
    • Tone and accuracy verified before you do
  6. STEP 06
    Hour 72
    On us

    Launch — agent goes live

    Your agent goes live across the channels you chose. You get login credentials for your customer dashboard, where you can see every conversation in real time, take over any chat, retrain on edge cases, and adjust tone or rules without touching code.

    From hour 72 onward, the agent is yours. Updates are included as you grow — adding services, changing prices, adding seasonal offers, or onboarding a new location. You don't pay extra for changes, and you don't wait days for them.

    • Live conversations starting immediately on every connected channel
    • Unified inbox showing every conversation across every channel in one place
    • Take-control on any conversation in one click
    • A–F conversation rating to surface what is working and what is not
    • Updates included — no change-request fees, no wait times
The deliverable

What you actually get on hour 72.

A live agent is not just a chat widget. Here is everything that lands in your tenant on the day you launch.

A custom-trained AI agent

Wired to your services, pricing, hours, and tone. Powered by Sonnet 4.6, never a generic ChatGPT bolt-on.

Up to 6 connected channels

Web Chat, Instagram DM, Messenger, WhatsApp, SMS, Email — pick the ones your customers actually use.

Unified inbox

Every conversation from every channel in one screen. Take control on any chat with one click.

Live calendar booking

Connected to your real Google Calendar. The agent offers actual availability and confirms bookings inside the conversation.

A–F conversation ratings

Every conversation is auto-graded so you can see what is working and what needs retraining — without reading every transcript.

Smart human escalation

When the conversation goes outside the agent's training, your team gets pinged with a full thread summary — not just a "user wants to talk" notification.

Customer dashboard

Every member of your team gets a login. Edit services, prices, hours, and FAQs without filing a change request.

Updates included as you grow

Add a new service. Change a price. Open a new location. We update the agent for you — no per-change fees.

750 conversations / month included

Solo: 750 per agent. Multi: 750 × number of agents, pooled at the tenant level. Overage at $50 per 250 — the agent never stops talking.

Common questions about the build

Questions we get before signup.

Do I have to be on a call for any of this?+

No. The default is form-only — you submit the onboarding form and we ship a live agent in 72 hours, no call required. If you want a 15-minute demo of the dashboard before you commit, that is optional and separate from the build.

What if my business is more complex than the form expects?+

The form has free-text answers for everything that does not fit a checkbox. If something material is missing, our launch lead emails you within hours to close the gap. Complex integrations like custom CRMs can extend the timeline up to a week — we tell you that on day one, not at hour 72.

Can I see the agent before it goes live?+

Yes. After internal QA passes, we give you preview access to the dashboard so you can run your own test conversations. Anything you flag is fixed before public launch.

What happens after launch if I need to change something?+

Updates are included for the life of your subscription. Add a new service, change pricing, swap a phone number, retrain on a tough conversation — no change-order fees, no rebuild charges. The dashboard handles most edits without us; bigger changes ship within a day.

Why 72 hours and not 24?+

A 24-hour build forces a template. The 72 hours is the time it actually takes to do the work — read your inputs, structure your knowledge base, tune the system prompt to your voice, wire your channels, and run real-conversation QA. We would rather ship something correct on day three than something generic on day one.

What does it cost?+

Solo is $135/month for one agent on one channel with 750 conversations included. Multi is $300/month for three agents (then $100 per additional agent), all channels available, 750 conversations × number of agents pooled at the tenant level. The first month is charged in full at signup — no proration, no refunds — because the 72-hour build happens before you ever serve a conversation. Cancel any month from the dashboard.

Live in 72 hours · No call required

Start the form. Be live by Tuesday.

Submit the onboarding form today, get a custom-built AI agent answering on every channel you chose 72 hours later. No call. No template. No DIY prompt engineering.

Solo: $135/mo · 1 agent · 1 channel
Multi: $300/mo · 3 agents · all channels
Cancel any month from the dashboard
Full month at signup · no refunds